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FAQs

Answers to FAQs about MyVitality and our NAD boosting supplements

Healthy Aging Supplements
Yes we are 100% New Zealand owned and operated, based on Auckland’s North Shore.

Our healthy aging supplements are formulated, encapsulated and bottled at New Zealand certified supplement and pharmaceutical manufacturing facilities in Hamilton and Christchurch, New Zealand. 

Our high purity (over 99%) NMN bulk product is sourced from one of the worlds leading manufacturers. 

We get our NMN independently tested and certified by Certified Laboratories in the USA. You can view the certificate in the images on the product pages.

Our NMN and NR are stabilised versions and have a room temperature shelf life of over two years. We store our stock in a cool room and recommend storing our products out of direct sunlight in a cool dry environment.

MyVitality uses NZ Post track and trace for all New Zealand shipping and NZ Post international courier for International shipping. We ship “signature required” unless requested not to. 

MyVitality ships free for all New Zealand orders of $70 or more. For orders under these amounts we charge a flat fee of $7 with no extra charges for rural delivery. Internationally we ship to Australia for NZD$15 or free for orders over NZD$150. For USA, Canada and Mexico we charge NZD$40 or free for orders over NZD$300. For India, Pakistan, Fiji, Indonesia, Malaysia, New Caledonia, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, Tonga, Vietnam we ship for NZD$30 or free for orders over NZD$250.

 

Each product has its adherents. Some scientists argue that as they use different pathways to support the production of NAD+ in our bodies, it makes sense to take both.

Subscription Detail

Discount or lock in a bundle price: With your subscription you either lock in a special bundle price or receive an additional discount of the percentage displayed on top of any “buy more and save” discount.

How it works: With your subscription, you will be sent your chosen products in the regular intervals that you have chosen. You will be automatically charged for the product on the set renewal period using your saved payment method.

Cancellation Policy: You can cancel your subscription any time by logging into your account and going to Subscriptions, you can email us at support@myvitality.co.nz or you can call us on 0800 460 240 to cancel.

Making Changes: You can make changes to your subscription online by logging into your account, emailing us at support@myvitality.co.nz or simply call us on 0800 460 240.