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FAQs

Answers to FAQs about MyVitality and our NAD boosting supplements

Yes we are 100% New Zealand owned and operated, based on Auckland’s North Shore.

Our supplements—such as NMN, NR, GlyNAC, Resveratrol, TMG, Hyaluronic Acid, CA-AKG capsules, and NMN powder—are formulated, encapsulated, and bottled in NZ at certified Hamilton and Christchurch facilities, ensuring high local quality.

We use high-purity bulk ingredients sourced from leading global manufacturers in the USA and China, then carefully made into supplements here in New Zealand.

Yes—our NMN and other key supplements are independently tested and certified in the USA and Australia. You can view the certification directly on each product page.

Our NMN and NR are stabilised versions and have a room temperature shelf life of over two years. We store our stock in a cool room and recommend storing our products out of direct sunlight in a cool dry environment.

For NZ orders, we use NZ Post Track & Trace with optional “signature required.”
For international orders, including Australia, we use NZ Post international courier or DHL, providing reliable shipping and tracking.

Yes—save up to 20% with bundle deals, and enjoy subscription discounts (e.g., 8–10% off) on individual products when you subscribe.

We offer a range of NAD-boosting and healthy ageing supplements, including:

  • Phone: 0800 460 240 (NZ toll‑free)

  • Email: support@myvitality.co.nz

  • Postal: PO Box 34483, Birkenhead, Auckland 0746, NZ
    You can also submit inquiries through our Contact Us page

Subscription Detail

Discount or lock in a bundle price: With your subscription you either lock in a special bundle price or receive an additional discount of the percentage displayed on top of any “buy more and save” discount.

How it works: With your subscription, you will be sent your chosen products in the regular intervals that you have chosen. You will be automatically charged for the product on the set renewal period using your saved payment method.

Cancellation Policy: You can cancel your subscription any time by logging into your account and going to Subscriptions, you can email us at support@myvitality.co.nz or you can call us on 0800 460 240 to cancel.

Making Changes: You can make changes to your subscription online by logging into your account, emailing us at support@myvitality.co.nz or simply call us on 0800 460 240.